PRIVACY NOTICE
Last Updated: February 25, 2026
This Privacy Policy explains how One Rock Car Wash(“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects information when you visit our website, create an online account, purchase services, or use our car wash. By accessing our website or
services, you agree to the practices described in this Policy.
1. Information We Collect
We collect information in three ways: information you provide, information collected automatically, and information collected through membership verification systems.
1.1 Information You Provide Directly
This includes:
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Name
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Email address
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Phone number
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Billing and payment information (processed securely by thirdparty providers)
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Vehicle information (license plate, make/model, color)
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Account login credentials
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Membership selections, changes, and cancellations
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Purchases of individual washes or prepaid plans
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Customer service inquiries or feedback
1.2 Information Collected Automatically
When you use our Site, we may automatically collect:
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IP address
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Browser type and device information
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Pages visited and usage patterns
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Cookies and similar tracking technologies
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Time and date of visits
1.3 Information Collected for Membership Verification
To operate unlimited wash plans, we use:
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License Plate Recognition (LPR) technology
This information is used solely to verify membership status and prevent misuse. We do not knowingly collect information from children under 13.
2. How We Use Your Information
We use collected information to:
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Create and manage your online account
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Process payments for memberships, prepaid plans, and individual washes
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Verify membership status through LPR
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Provide customer support and respond to inquiries
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Send service updates, receipts, and promotional communications
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Improve website functionality and user experience
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Maintain security and prevent fraud
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Comply with legal obligations
We do not use your information for automated decisionmaking or profiling.
3. How We Share Information
We may share your information with:
3.1 Service Providers
Including:
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Payment processors
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Website hosting and software providers
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Customer communication platforms
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Security and fraud prevention partners
These providers are permitted to use your information only to perform services on our behalf.
3.2 Legal Requirements
We may disclose information if required by:
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Texas state law
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Federal law
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Court orders or subpoenas
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Law enforcement requests
3.3 Business Transfers
If we sell or transfer part of our business, customer information may be included as part of the transaction.
We do not sell personal information to third parties.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Keep you logged into your online account
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Store membership preferences
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Analyze website performance
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Improve user experience
You may disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
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Encrypted payment processing
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Secure account login
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Limited access to customer data
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Regular system monitoring
However, no online system is completely secure, and we cannot guarantee absolute protection.
6. Your Choices & Account Controls
Through your online account, you may:
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Update personal information
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Change membership packages
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Update payment methods
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Cancel your membership
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Purchase individual washes or prepaid plans
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Opt out of marketing emails
You may also request that we update or correct your information.
7. Data Retention
We retain information only as long as necessary to:
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Provide services
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Maintain accurate membership records
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Comply with legal obligations
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Resolve disputes
Payment information is stored only by our secure third-party processors.
8. Texas Specific Privacy Considerations
While Texas does not currently have a comprehensive consumer privacy statute, we voluntarily follow best practices for:
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Transparency
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Data minimization
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Customer access and control
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Secure handling of personal information
We comply with all applicable Texas laws related to online commerce, consumer protection, and data security.
9. Third-Party Links
Our Site may contain links to thirdparty websites. We are not responsible for the privacy practices or content of those sites. Your use of thirdparty sites is at your own risk.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.
11. No Sale or Sharing of Mobile Information
We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.
12. Contact Us
For questions about this Privacy Policy or your personal information, please contact:
One Rock Car Wash
397 S. FM 1187
Aledo, TX 76008